KYLE CHERITON
career
My career has been an important part of who I am and has taken me much farther than I could have imagined when I was starting out. I’ve had the opportunity to live and work in different countries, experience different cultures, and work with some remarkable organizations and people. Along the way, I’ve built businesses, introduced new ideas, developed teams and learned how much can be accomplished when people with different perspectives work toward a common goal.
What I value most, looking back, isn’t a particular title or achievement. It’s the experiences, relationships and lessons accumulated along the way. I learned to be curious, to challenge conventional thinking, to take calculated risks, to adapt when things didn’t go as planned, and above all, to appreciate the importance of people.
Although I’m now retired, I don’t see my career as something I’ve simply left behind. The experiences and lessons from those years continue to shape how I approach mentoring, volunteering and life in general. My career was about much more than work—it helped make me the person I am today.
Four Seasons Hotels & Resorts
International operations and business development
A global luxury hospitality company known for combining exceptional hotels and resorts with highly personalized, intuitive service.
Founded in Toronto in 1961, the company built its reputation around the idea that genuine care, attention to detail, and treating people with respect can distinguish a hotel as much as its architecture or amenities.
Its properties range from landmark urban hotels to destination resorts and private residences, but the brand is particularly associated with consistent service standards across different cultures and locations.
At its core, Four Seasons is less about traditional notions of formality and more about creating memorable experiences through people—anticipating what guests need and making luxury feel personal rather than simply extravagant.
The person who chases two rabbits catches neither
The Walt Disney Company
Theme parks & resorts in Japan
Disney Experiences is the part of The Walt Disney Company that brings Disney stories and characters to life through physical destinations and experiences, including theme parks and resorts, cruise vacations, vacation ownership, and consumer products.
Built around some of the world’s best-known entertainment franchises, it combines immersive storytelling, hospitality, technology, entertainment, and meticulously designed environments to create experiences for guests of all ages.
From its theme parks in the United States, Europe, and Asia to Disney Cruise Line, the business operates on an enormous scale while emphasizing attention to detail and guest service.
At its core, Disney Experiences transforms stories people know from the screen into places and experiences they can physically enter, explore, and remember.
They should let everyone on hold with customer service talk to one another
United Airlines
Loyalty program leadership, strategy and development in Asia Pacific
United MileagePlus is the loyalty program of United Airlines, designed to deepen relationships with customers by rewarding travel and everyday spending with miles, benefits, and recognition.
More than simply a frequent-flyer program, MileagePlus operates as a broad loyalty ecosystem connecting United’s global flight network with airline partners, credit cards, hotels, car rentals, shopping, dining, and other partners. Its Premier status levels reward frequent travelers with progressively greater benefits, while members can redeem miles for flights and other travel experiences.
At its core, MileagePlus turns customer loyalty into a valuable currency—encouraging members to choose United and its partners more often while building a longer-term relationship with the airline.
Anyone can grow up to be President... but not everyone
Rakuten
Leadership role in affliate advertising in Japan
Rakuten Group is a Japanese technology and internet services company that has built a broad ecosystem spanning e-commerce, financial services, digital content, communications, advertising, and mobile services.
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Founded in Tokyo in 1997 around its Rakuten Ichiba online marketplace, the company expanded by connecting a wide range of businesses through a common membership and loyalty platform, particularly its Rakuten Points program.
Rakuten has also grown internationally through acquisitions and investments while developing businesses in areas such as banking, credit cards, securities, travel, mobile communications, and digital media. At its core, Rakuten seeks to create an interconnected digital ecosystem in which customers can use multiple services through a single relationship with the company.
Today is the tomorrow you worried about yesterday
Arista Networks
Foundational operations and business development in Japan
A technology company specializing in high-performance networking for data centers, cloud computing, artificial intelligence, and large enterprise environments.
Founded in 2004 and headquartered in Santa Clara, California, Arista built its reputation by combining advanced Ethernet networking hardware with its highly programmable EOS (Extensible Operating System) software platform, allowing customers to operate large, complex networks with greater consistency, automation, and visibility. Its technology is used by major cloud providers, internet companies, financial institutions, enterprises, and organizations building increasingly demanding AI infrastructure.
At its core, Arista approaches networking as a software-driven platform, helping customers move enormous amounts of data reliably and efficiently across modern computing environments.
If you don't know where you are going, all roads lead there.
Temple University Japan
Professor- Hospitality and Tourism Management
Temple University Tokyo is the Japan campus of Philadelphia-based Temple University and one of the longest-established foreign universities in Japan. Located in Tokyo, it provides an American-style university education within an international, multicultural environment, bringing together students and faculty from Japan and around the world. Courses are taught in English, with undergraduate, graduate, and professional programs that combine the academic traditions of an American university with the experience of studying in one of Asia’s most important cities. Its distinctive character comes from this intersection of cultures—giving students the opportunity to gain an international education while living, learning, and building relationships in Japan.
