Throughout my career with Four Seasons Hotels & Resorts, The Walt Disney Company, and United Airlines, I was recognized as an intrapreneur. Someone who saw opportunity where others saw obstacles, building creative business development strategies and driving sustainable growth. Living and leading in Japan for 22 years taught me that true leadership is rooted in curiosity, adaptability, and deep respect for different perspectives.
Arista Networks
Managing Director, Japan
2010-2014
Arista Networks is an industry leader in data-driven, client to cloud networking for large data center/AI, campus and routing environments. Arista’s award-winning platforms deliver availability, agility, automation, analytics and security through an advanced network operating stack.
Founded and operationalized Arista Networks Japan, establishing the entity and leading key account strategy and business operations. Oversaw finance, regulatory compliance, legal, accounting, and administrative functions to enable scalable growth and market adoption.
Rakuten LinkShare
Executive Vice President
2013
Rakuten LinkShare Corporation provides e-commerce businesses with a wide range of online marketing services including Search Marketing, Lead Generation and Affiliate Marketing.
Led cultural and operational transformation for a newly acquired Rakuten division, uniting a large, cross-functional team under a revitalized high-performance culture. Strengthened collaboration, customer focus, and innovation to accelerate growth. Drove strategic initiatives to expand market leadership in affiliate marketing, lead generation, and display advertising, reinforcing Rakuten’s competitive dominance in Japan.
United Airlines MileagePlus
Regional Manager, Asia Pacific
2003-2012
MileagePlus is the award-winning loyalty program from United Airlines
Directed the expansion and strategic growth of United Airlines’ MileagePlus loyalty program across the Asia-Pacific region.
Scaled the partner ecosystem in Asia, launched new loyalty products and services, and led member re-engagement initiatives to restore trust and drive program advocacy.
Consistently achieved and exceeded regional growth, partnership, and product targets.
Temple University Japan
Professor
2009-2010
Temple University, Japan Campus, is the oldest and largest foreign university in Japan. Founded in 1982, TUJ has developed into a nationally recognized institution offering an extensive range of educational programs.
Developed and taught a multidisciplinary undergraduate course in Hospitality and Tourism Management. Guided students in exploring global career opportunities while analyzing tourism’s social impact, economic drivers, and psychological influences on travellers, communities, and industry.